Privacy Policy

CLASSIC NOOK Pvt. Ltd., the operator of Diveintoselfcare (“Diveintoselfcare”, ”we” or "us"), is committed to respecting the privacy rights of its visitors and the users of Diveintoselfcare, online at 'diveintoselfcare.com' and ‘diveintoselfcare mobile device application’.

This Privacy Policy explains how Diveintoselfcare (CLASSIC NOOK Pvt. Ltd.), collects, uses, and discloses information about you when you access or use our websites, mobile application, and other online products and services (collectively, the "Services"), and when you contact our customer service team, engage with us on social media, or otherwise interact with us.

This Policy is only applicable to the Services, and not to any other websites that you may be able to access from the Services, each of which may have data collection and use practices and policies that differ materially from this Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

Collection of Information

Information You Provide to Us :

We collect information when you register for an account, participate in interactive features (like account onboarding, sectional feedback), fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via social media sites, request customer support, or otherwise communicate with us. The information you may provide includes your name, email, password, gender, age, personal development goals, phone number, street address, payment method information, feedback and survey responses, and other information about you included within your messages to us. Some users also provide health-related information in connection with providing feedback or other messages to us, and we process that information consistent with the purpose for which it was provided.

Other Information About Your Use of the Services

When you use our Services, we collect the following information about you:

Usage Information: Whenever you use our Services, we collect usage information, such as the sessions you use, music you listen to, what screens or features you access, and other similar types of usage information.
Transactional Information: When you make a purchase or refund request, we collect information about the transaction, such as subscription or free trial expiration date, and time and date of the transaction.
Log Information: We collect standard log files when you use our Services, which include the type of web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to our websites.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information (like your connection type, carrier, and region).
Information we Generate: We generate some information about you based on other information we have collected. For example, like most platforms, we use your IP address to derive the approximate location of your device. We use information about your activity to help determine which sections of the app are most popular and which can be improved.
Information Collected by Cookies and Similar Tracking Technologies: We use different technologies to collect information, including cookies and web beacons. Please see our Cookie Policy for more details.

Information We Collect from Other Sources

We also obtain information about you from other sources, including transaction information from third-party app stores you use to install our app or purchase a subscription. Additionally, if you create or log into your account through a social media service account, we will have access to certain information from that account, such as your name and other account information, in accordance with the authorization procedures set by that social media service.

Use of Information

We use the information we collect to:

Provide, maintain and improve our Services, including debugging to identify and repair errors, and develop new products and service;
Process transactions;
Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages;
Communicate with you about products, services, offered by us, request feedback, and send announcements, gifts or other information we think will be of interest to you;
Monitor and analyze trends, usage, and activities in connection with our Services;
Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Diveintoselfcare(CLASSIC NOOK Pvt. Ltd.), including enforcing our agreements and policies. If you feel your transaction was declined in error, please contact us for assistance here, or within the app;
Comply with the law, such as by processing transactional records for tax filings and other compliance activities;
Personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior; and
Facilitate contests, giveaways, and promotions and process and deliver entries and rewards.

Sharing of Information

We share information about you as follows and as otherwise described in this Privacy Policy:

With companies and contractors that perform services for us, including email service providers, payment processors, fraud prevention vendors, and other service providers;
In response to a request for information if we believe disclosure is in accordance with or required by, any applicable law or legal process, including court order, subpoena, or other lawful requests by public authorities to meet national security or law enforcement requirements;
If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of our users;
Between and among Diveintoselfcare (Classic Nook Pvt. Ltd.) and our current and future affiliates, and subsidiaries;
With your consent or at your direction. For instance, you may choose to share actions you take on our Services with third-party social media services via the integrated tools we provide via our Services.

We also share aggregated or other information not subject to obligations under the data protection laws of your jurisdiction with third parties. For example, we sometimes share aggregate information with research organizations to help facilitate research.

International Transfers of Personal Data

Personal data collected through the Application may be stored and processed in Singapore or the United States or any other country in which Diveintoselfcare (CLASSIC NOOK Pvt. Ltd. ) or its affiliates or (in the case where we engage a service provider to perform certain services) its service providers maintain facilities, including countries which may not have data protection laws similar to the laws in the country from which you initially provided the information. When we transfer your information to other countries, we will protect that information to the extent required by law. By choosing to use the Application and to provide data through it, you consent to any such transfer of information outside of your country.

Advertising and Analytics Services Provided by Others

We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by us, to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and online services, and better understand your online activity. You can disable cookies used for advertising purposes through ad industry tools (ad block) to opt-out of having your web browsing information used for behavioral advertising purposes. Your mobile device should also include a feature that allows you to opt-out of having certain information collected through apps used for behavioral advertising purposes.

Your Choices

Account Information: You may update certain account information you provide to us (such as your password, name, and email address) by logging into your account or contacting us through our Contact form on our website or within the app. If you wish to disable your account, please contact us or do so within the app, but note that we retain certain information when required or permitted by law. We also retain cached or archived copies of information about you for a certain period of time.
Promotional Communications: You may opt-out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as those about your account and related transactions.
Mobile Push Notifications/Alerts: With your consent, we send push notifications and OTP authentication codes to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Consumers may make a rights request by emailing us at support@diveintoselfcare.com or by submitting the request on our website here (click on the box that says "Message" and type your request into the pop-up window). We will verify your request by asking you to provide information that matches the information we have on file about you. Consumers can also designate an authorized agent to exercise these rights on their behalf. Authorized agents should submit requests through the same channels, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.

Notice of Financial Incentives: We offer various financial incentives. For example, we may provide incentives to customers who participate in a survey or provide testimonials. When you participate in a financial incentive, we collect personal information from you, such as identifiers (like your name and email address) and information about your experiences using our Services. You can opt into a financial incentive by following the sign-up or participation instructions provided. In some cases, we may provide additional terms and conditions for a financial incentive, which we will provide to you when you sign up. The value of your personal information is reasonably related to the value of the offer or discount presented to you.

If you have any questions about this Privacy Policy, please contact us at:

CLASSIC NOOK Pvt. Ltd.

Attention : Privacy Policy

160 Robinson Road

#14-04 Singapore Business Federation Centre

SIngapore, 068914

Email: support@diveintoselfcare.com.